Managed Services

When it comes to Managed Services for your company, trust Blue Collar Computing. Our dedicated staff stays on the cutting edge of technology and provides 24/7 monitoring and support for all your IT needs. Our technicians monitor your network 24/7 to detect and repair any issues before they happen, saving you money!

With BCC Managed Services, your workstations, servers, and network devices are constantly monitored to ensure up time and top performance. Your employees have full help desk access for any computer issues they may be experiencing. Simply call or send an email to our help desk and you'll receive a prompt response. Most issues are able to be resolved remotely and those that cannot will be fixed by a technician on site.

Packages are available for companies of all sizes and needs. You decide how many computers/servers/network sites you want covered and we'll take care of the rest! Think proactive, not reactive.

BCC provides a dedicated team for 24/7 Managed Services at less than half the cost of a full time IT employee. Call BCC today at 630.563.0151 to schedule a FREE network audit and evaluation to see if Managed Services are right for your company.

24/7 Network MonitoringAll network devices are monitored by our NOC around the clock. Alerts of outages or issues alert our staff the moment they happen.
SLA Response TimeDedicated response time 8 to 24 hours for all trouble tickets.
Online Ticket SystemManage and monitor all support requests through our ticket system. Simply email or login to generate and manage requests.
Purchase PlanningRecommendations for all upgrades and IT needs are in your monthly report.
Emergency ResponseAll network outages and work loss issues are addressed immediately. Technicians are available 24/7.
ISP ManagementBCC can work directly with your Internet provider to ensure proper service and up time.
Server ManagementOur techs can manage all servers remotely to conduct maintenance and make any user changes needed..
Remote SupportOur techs can connect to each workstation providing instant support.