Managed IT Support Services

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With Managed IT Services, your business gains proactive support, maintenance, and planning for all your business technology needs. We work as your partner to plan for upcoming changes, projects, and business needs as your firm grows and evolves. With regular business reviews, we advise on technology that may help solve your business problems and lower costs. All of this is for a flat, budgeted monthly fee.

LESS DOWNTIME

Our proactive systems monitor and maintain critical business systems.

PREDICTABLE COST

For a flat, budgeted, monthly fee all of your IT needs are handled.

PEACE OF MIND

Having a partner addressing items 24x7x365 lets you focus on your business, not technology.

ALL PLATFORMS

Mac, PC, phones, tablets, cloud and many other platforms and vendors are supported.

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Managed IT Services

Managed IT Support Services Plans

LEVEL 1

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Remote Backup of Company Data
  • Customer Portal Access
  • Cloud Management (Office365, Google, AWS, Azure)
  • Vendor Management

LEVEL 2

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Remote Backup of Company Data
  • Customer Portal Access
  • Cloud Management (Office365, Google, AWS, Azure)
  • Vendor Management
  • Monthly System Health Reporting
  • Mobile Device Management & Security
  • Quarterly In Office Business Reviews
  • Client Documentation Portal Access
  • Unlimited 8×5 Support
  • SLA Driven Guaranteed Support Response Times

LEVEL 3

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Remote Backup of Company Data
  • Customer Portal Access
  • Cloud Management (Office365, Google, AWS, Azure)
  • Vendor Management
  • Monthly System Health Reporting
  • Mobile Device Management & Security
  • Quarterly In Office Business Reviews
  • Client Documentation Portal Access
  • Unlimited 24x7x365 Support
  • SLA Driven Guaranteed Support Response Times

Managed IT support services from Blue Collar Computing provide you with reliable performance and predictable expenses.

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