“If at first you don’t succeed, try, try again. Then quit. No use being a damn fool about it.” ― W.C. Fields
Truer words were never spoken, especially when it comes to small business IT solutions! Of course, it is nearly impossible today for a small business to thrive without adequate IT support, so instead of quitting completely, the answer is to get professional help.
When just starting out, most small business owners think they can handle their IT needs themselves. This is because they commonly mistake website creation and management as the extent of their IT concerns. It quickly becomes apparent that there is so much more they need. Business continuity in the form of secure and compliant data backup services, unified communications to ensure global, all-hours collaboration and mobile solutions that incorporate not only a strategy, but also ensure secure data and information transfer are just a fraction of the IT requirements for a small business.
When the true scope of their IT needs becomes clear, business owners may consider establishing in-house support by hiring an IT tech or even standing up an entire IT division. This fails to take into account the true cost of DIY IT. Beyond salary and benefits, in-house support costs businesses money through downtime. According to a recent VentureBeat article, each hour of downtime costs small business $12,500 annually. Downtime can be caused by anything from hardware failures to natural disasters. A common source of downtime is sick leave or vacation time taken by employees.
Successful business owners delegate and outsource their IT requirements to save time, money and provide consistent, quality customer support. Managed IT support is the best option for small business. BCC managed support provides reliable performance and predictable pricing. Our 24/7 monitoring and user support eliminate downtime due to employee absence, and pricing is more reasonable than maintaining an in-house IT department or using ala carte IT services when something breaks.
Contact us today to find out how we can relieve your technology worries, and let you concentrate on growing your business!